Career Path | Reinforcing your growth and development

Interview Technique

The purpose of improving your interview technique is to provide you with a powerful weapon in your career search. Many people come out of an interview feeling that they did not perform as well as they could have or were not provided with the opportunity to shine. To gain interview success you must master four critical skills:


		You must be able to demonstrate your skills and expertise verbally and within a limited time scale.

		You must respond openly and answer every question fully while attempting to cite examples in the process.

		You must be able to handle any objections that are put towards you.

		You may have to justify your salary expectations.

Information

Some time spent preparing will benefit you a great deal. By knowing what to expect, you will be more confident and in control during your interview.

Always ensure you have the following information:


		The name and position of the person conducting the interview.

		The company name, address and telephone number.

		Directions for how to ge to the companies location!

		The format of the interview and if you will be performing any tests?

		The likely length of the interview so you can leave yourself plenty of time.

Have a good knowledge of the company and the job. Your recruiter will provide you with the necessary information, but personal effort will greatly benefit and enhance your credibility as well as reinforce your interest.

There are a number of sources through which to access client information:


		Resource Point

		Internet Browsing

		Yellow pages or trade press

		Call the company to obtain general company information

		Business section of the local library

Useful information to find out:


		What the company does

		Size of the organization

		Current Turnover

		Is it part of a larger group and where does company originate

		Industry type and its place in the market

Dress

Most companies will expect both men and women to wear a suit. Also wearing a suit shows respect for the client. Dressing smart and conservatively is the safest option.

First impressions


		Firm Hand Shake (not too vigorous!)

		SMILE!

		Eye Contact

		Arrive around 5-10 minutes early - allow yourself plenty of time.

		Create a good impression with the receptionist - they are sometimes called on for feedback.

		If you are asked to complete the company application form, do not appear irritated and write 'resume' on sections. Instead provide a brief summary.

		Remain calm and confident if kept waiting; there is likely to be a very good reason.

		Most of all, relax and try not to worry.

The interview


		Do not slouch or fidget with pens or business cards if you are given one.

		Maintain eye contact with the interviewer; try to do so with all interviewers if there is more than one.

		Do not smoke or eat, but do accept tea or coffee if you want it.

		Always remain positive. Do not give negative responses regarding previous employers or positions.

		Think about your key strengths and weaknesses as this is a popular question.

		Always ask at least one question; it is a perfect opportunity to clarify any queries. Your previous preparation will aid you in formulating possible questions relating to the company such as the structure of the department and opportunities for progression.

		Know what is on your resume. If you cannot remember details, the interviewer may have doubts regarding authenticity.

		Thank them for their time, and if you are interested in the position, do not be afraid to say this.

If you are unsure by the end of the interview whether the position is for you, try to remain interested and enthusiastic. Another role within the same company may arise at a later date, and people who came across well at interview are often remembered.

Interview Testing

Interview testing is becoming a more and more popular option with employers. They tend to come in two different forms.

Personality Tests

These tests come in the form of a written questionnaire asking for your views regarding different hypothetical situations. You are asked to decide which option suits you best. From your answers, they can formulate a profile on your likes, dislikes, strengths & weaknesses. Due to the subjective nature of these tests, they are seldom used as the sole criteria for interview success.

Ability and Aptitude Tests

Aptitude or intelligence tests measure a person's potential ability after training. These can include written verbal or numerical tests. Even though testing is becoming popular, the majority of organizations still rely on qualifications and previous experience to judge aptitude.

Panel Interviews

Do not be distressed if faced with a number of people in a panel interview situation. They tend to specialize in different areas and often include a representative from personnel. This person may ask more general questions leaving more specialized questions for line managers from the relevant department.

Acknowledge all members of the panel with eye contact at some stage while focusing on the person asking the question. If possible, try to remember the names of the people who are interviewing you.

Second Interviews

Second interviews are a good sign that your performance at first interview has been impressive. At this stage you will have the opportunity to get a more detailed idea about the company and role.

You may be able to obtain more information regarding the structure of the organization and more detail regarding the project. You may also be given the opportunity to meet the people you will be working with.

Second interviews are also an excellent opportunity to clarify any concerns you may have by asking questions.

Presentations

For some positions, you may be asked to give a presentation. This is a means by which the interviewer can gauge your communication skills as well as your ability to present your ideas.

Typical Questions

A common fear in interview is being asked a difficult question and your mind going blank. If this happens, the best advice would be to keep calm.

Interviews are often structured in a particular way in order to assess the suitability of applicants. Therefore, some questions can often be anticipated, and if you have a general idea of what may be asked you can prepare a few responses or ideas beforehand.


		What would be your ideal job? Describe it.

		What do you know about our company?

		What was the biggest challenge at your last job?

		What immediate contributions can you make?

		What was your most rewarding experience? Tell me about it.

		Why do you want this job?

		Tell me about yourself.

		What motivates you?

		How do you motivate your team?

		What are your greatest weaknesses?

		Give me an example of when you overcame adversity?

		Do you work well under pressure? Give an example.

		What are your long and short range goals?

		Where do you see yourself in 5, 10 years?

		What have you done that shows initiative?

		Define co-operation.

		Why are you looking to move?

		What does success mean to you?

		What experience have you had in leadership positions?

		What is your management philosophy?

		How do you set priorities?

		What type of work environment do you work best in?

		If you were recruiting someone for this position, what would you be looking for?

		What do you think it takes to make progress in a good company?

		How would your references describe you?

		What is the last thing you want me to remember about you?

Interview Feedback

Following your interview, it is important to thoroughly brief your recruiter on your thoughts regarding how the interview went as well as on whether you are interested in the position or if you have any specific reservations.

Your recruiter will be able to help with any queries you have. It is also useful to have your feedback on the company for our own records, so we can advise other people what to expect for future positions.

Conclusion

In conclusion, remain calm and focused. You have already impressed us and you have impressed the company with your resume. Your recruiter will also have briefed them on your individual qualities and ambitions. Finding the right position for you is our main goal, and by working together we can do this successfully.